Privacy Policy

1. Information We Collect

a. Information You Provide

• Account Information: Name, username, email address, phone number, password (if you create an account).
• Payment Information: Payment details processed securely by third-party payment processors. We do not store full credit card numbers on our servers.
• User Content: Prompts, messages, files, media, and any other inputs you submit while interacting with our AI models and Service.

b. Information Collected Automatically

• Device & Technical Information: IP address, device type, operating system, browser type, app version, crash logs, and diagnostics.
• Usage Data: Pages and features you use, timestamps, session durations, and interaction data.
• Cookies & Similar Technologies: Cookies, local storage, and other tracking technologies used for authentication, preferences, analytics, and security.

c. Information from Third Parties

If you use social sign-in (e.g., Google or Apple), we may receive basic account information (such as name and email) from those providers.

2. How We Use Your Information

We use information we collect for the following purposes:

• To operate, maintain, and provide the Service.
• To authenticate and secure your account and the Service.
• To process transactions and fulfill purchases.
• To improve, test, and develop AI features and the overall user experience.
• To communicate with you (support, account notices, product updates, and marketing where permitted).
• To detect, prevent, and respond to fraud, abuse, security incidents, and other misuse.
• To comply with legal obligations and enforce our Terms of Service.

3. Sharing of Information

We do not sell your personal data. We may share information in limited circumstances, including:

• Service Providers: Vendors and partners who perform services on our behalf (hosting, AI providers, analytics, payment processors, customer support).
• Legal & Compliance: When required by law, regulation, or legal process, or to respond to lawful requests by public authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with appropriate safeguards for user data).
• With Your Consent: When you explicitly request or authorize sharing of information.

4. Data Retention

We retain personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes (e.g., analytics, fraud prevention). You may request deletion of your account and associated data; see the "Contact Us" section below.

5. International Data Transfers

Your information may be processed and stored outside your country of residence (including in countries with different data protection laws). Where required, we implement appropriate safeguards (such as Standard Contractual Clauses) to protect your personal data.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, disclosure, alteration, or destruction. Examples include encryption in transit (HTTPS/TLS), access controls, and monitoring. However, no system is fully secure—absolute security cannot be guaranteed.

7. Children’s Privacy

Terminai.chat is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected information from a child in a manner that violates applicable law, we will take steps to delete that information promptly.

8. Your Rights

Depending on your jurisdiction, you may have rights under laws such as the GDPR or the CCPA, including:

• Right to access and receive a copy of your personal data.
• Right to correct inaccurate or incomplete personal data.
• Right to request deletion of your personal data.
• Right to restrict or object to certain processing activities.
• Right to data portability.
• Right to withdraw consent where processing is based on consent.

To exercise your rights, please contact us at support@terminai.chat. We will respond in accordance with applicable law.

9. Managing Your Data

You may update, access, or delete certain account information directly from your account settings in the app. To request a copy of your data, to request deletion, or to make other privacy-related requests, contact us at support@terminai.chat.

Note: Certain information may remain in backups or logs for a limited time and cannot be immediately deleted.

10. Cookies & Tracking

We and our partners use cookies and similar technologies for authentication, security, analytics, and personalization. You may be able to control or disable cookies in your browser or device settings; however, disabling cookies may degrade or disable certain features of the Service.

11. Third-Party Services

The Service uses third-party services, including AI model providers, cloud hosting, analytics platforms, and payment processors. These third parties maintain their own privacy policies and controls; we encourage you to review their policies before using those features.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post a prominent notice on the Service, update the "Last Updated" date above, and may notify you by email where appropriate. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.